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Communication Dans Un Congrès Année : 2017

The new IS0 9001 version 2015: procedure versus discernment?

La nouvelle norme IS0 9001 version 2015 : procédure versus discernement ?

Résumé

The first ISO management system standard was published in 1987. Standards such as ISO 9001 or ISO 14001 were explicitly designed to solve the problem of information asymmetry in international trade (Potoski and Prakash 2009) for buyers faced with rising transaction costs due to space, cultural and linguistic distances. Since its first version in 1987, ISO 9001 has undergone several revisions (1994, 2000, 2008 and 2015). ISO has a process for reviewing standards every five years. In this sense, standards must adapt, and today are intended to be in phase with the concerns and situations of companies. The latest version of ISO 9001, published in 2015, shows significant differences from the 2008 version in order to better respond to the current economic context. We'll focus here on the fact that the terms "quality plan", "documented procedures", "records" and "documents" have been replaced by the term "documented information". There is no longer a requirement for mandatory procedures, but for documented information on the actions implemented.
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Dates et versions

hal-04446833 , version 1 (08-02-2024)

Identifiants

  • HAL Id : hal-04446833 , version 1

Citer

Zam-Zam Abdirahman. La nouvelle norme IS0 9001 version 2015 : procédure versus discernement ?. Colloque Ingenium, Dec 2017, Paris, France. ⟨hal-04446833⟩
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